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CS hails new electoral system

The fourth wave of the COVID-19 epidemic has lasted for some time. To our great relief, the number of local confirmed cases has remained at low levels in recent days. The Government's multi-pronged strategy of continuously enhancing our anti-epidemic measures and preventing the importation of cases has proven effective.   Apart from keeping social distancing measures in place and mounting an extensive promotion of testing, we have specifically strengthened the manpower in contact tracing as this is a particularly crucial measure in cutting the chains of viral transmission.   The Department of Health's Contact Tracing Office has redoubled its efforts in speeding up the process of identifying close contacts. Their sterling efforts in contact tracing in the gym cluster last month have significantly helped in suppressing rebounds within a number of days. This was a remarkable success.   For this, I must thank all those who have helped, including some 200 colleagues seconded f

SMS test result discrepancy handled

The Hospital Authority today said it was notified by the COVID-19 test service vendor that some members of the public received the wrong specimen bottle number in the SMS messages concerning their test results.   As a result, these people could not log in to the government’s electronic testing record system to download their test results.   To tie in with the Centre for Health Protection’s Enhanced Laboratory Surveillance Programme, the authority contracted a test service vendor to arrange COVID-19 tests and provide the negative result notifications via SMS.           The authority said the incident was caused by a specimen bottle number discrepancy during the test result information handling process.   The 103 people who were affected returned their specimen bottles to general outpatient clinics on March 2. All the test results came back negative.   The vendor confirmed that neither personal data nor privacy was involved in the discrepancy and no test result was affected.        Upon receiving the notification yesterday, the authority requested the vendor to inform those affected and send an amendment SMS immediately.   It also tasked the vendor with reviewing the system and fixing the error.   The incident was reported to the Food & Health Bureau and the Department of Health.
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